The second-hand marketplace Users Express Anger Regarding Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.
